Terms & Conditions
Welcome to Trinnaey. These Terms & Conditions (“Terms”) govern your access to and use of www.trinnaey.com (the “Website”) and the services offered through it. By accessing or using our Website, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our Website.
1. General Information
Trinnaey is an online brand offering products through its Website. All references to “we”, “our”, and “us” refer to Trinnaey.
We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the Website after changes are posted constitutes acceptance of those changes.
2. Eligibility to Use
By using this Website, you confirm that:
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You are at least 18 years of age, or
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You are accessing the Website under the supervision of a parent or legal guardian
You agree to provide accurate, complete, and current information when placing an order or creating an account.
3. Products & Services
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All products listed on the Website are subject to availability
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Product descriptions, images, and prices are provided for informational purposes and may vary slightly due to photography or display settings. Product packaging may vary when packaging is upgraded.
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Trinnaey reserves the right to modify or discontinue any product without prior notice
4. Pricing & Payments
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All prices are listed in Indian Rupees (INR) unless stated otherwise
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Prices may change at any time without prior notice
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Payments are securely processed via Razorpay or other authorized payment gateways
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Trinnaey does not store or process payment card or banking information
Orders will be confirmed only after successful payment.
5. Order Acceptance & Cancellation
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Trinnaey reserves the right to accept or reject any order at its discretion
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Orders may be cancelled by the customer only before dispatch
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Once an order is shipped, cancellation requests will not be accepted
For cancellation and refund-related matters, please refer to our Return & Refund Policy.
6. Shipping & Delivery
Delivery timelines, shipping charges, and serviceability are detailed in our Shipping Policy.
Trinnaey is not liable for delays caused by courier partners, natural events, or circumstances beyond our control.
7. Returns & Refunds
Returns, refunds, and eligibility conditions are governed by our Return & Refund Policy, which forms an integral part of these Terms.
8. Intellectual Property
All content on this Website, including but not limited to:
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Text, images, graphics, logos, designs, and layout
is the property of Trinnaey and is protected under applicable intellectual property laws.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
9. User Conduct
You agree not to:
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Use the Website for unlawful or fraudulent purposes
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Attempt to interfere with the Website’s security or functionality
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Submit false, misleading, or harmful information
Any violation may result in suspension or termination of access.
10. Limitation of Liability
To the fullest extent permitted by law:
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Trinnaey shall not be liable for any indirect, incidental, or consequential damages
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Liability, if any, shall be limited to the amount paid by you for the product in question
11. Third-Party Links
The Website may contain links to third-party websites. Trinnaey is not responsible for the content, privacy practices, or policies of such external sites.
12. Force Majeure
Trinnaey shall not be held responsible for failure or delay in performance due to events beyond reasonable control, including natural disasters, strikes, government actions, or technical failures.
13. Governing Law & Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.
14. Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us at:
Trade Name: Trinnaey
Email: trinnaey@gmail.com
Phone: 9820729008
Address: Trishul, Third Cross Lane, Lokhandwala, Andheri West, Mumbai - 400053