Shipping

• We dispatch all orders within 1–3 business days.

• Delivery across India typically takes 3–7 working days, depending on your location.

• You will receive a tracking link via email/SMS as soon as your order is shipped.

• In case of delays due to logistics or weather conditions, our team will keep you informed.

Returns & Exchanges

• We accept returns & exchanges within 7 days of delivery.

• The product must be unused, unworn, and in original packaging with all tags intact.

• Items damaged, used, or missing tags will not qualify for return or exchange.

• Once the return is approved, you may choose:

  • Exchange for another size/product, or

  • Store credit valid for your next purchase.

• Refunds to original payment method are not available at the moment.

Each Trinnae product is designed to give you an elegant, effortless experience. Follow these simple usage guidelines based on the type of product you purchase:

Handmade Artisanal Products

• Handle with clean, dry hands.

• Display or store in a cool, dry place away from direct sunlight.

• Clean gently with a soft cloth when required.

Luxurious Hand & Body Care

• Apply a small amount to clean skin.

• Massage gently until fully absorbed.

• For best results, use daily as part of your skincare routine.

Miracle Oils

• Take 2–3 drops on your fingertips or palm.

• Apply to targeted areas (skin, hair, or nails depending on product).

• Use regularly for visible improvements.

• Patch test recommended before first use.

Yankee Glass Candles / Home Fragrance

• Place the candle on a flat, heat-resistant surface.

• Trim the wick to ¼ inch before lighting.

• Allow the top layer to melt evenly to prevent tunneling.

• Never leave a lit candle unattended.